I have installed RT::Extension::TicketPDF on my RT5 .01 and even though it seems to work . i.e the button is there it doesn’t do very much.
The generate pdf simple view has no information other than title , ticket number and status
The display option shows a bit more but neither have the ticket history !
How do I export the ticket history to pdf ?
Can this extension be customized ?
A little help please ?