Export just one queue from a shared instance

RT Users
1

A group that has their own queue in a shared RT 5.0.5 instance I run is moving to a different ticketing system and would like to take their tickets with them. I would Very Much Prefer not to give them a dump of the whole instance since that would be seriously oversharing.

I have no idea how they would import the data into the other service, I leave that up to them. I just want to hand them a ‘complete’ dump of just their queue.

Is this even possible? How would I best go about generating it?

thanks,
nomad

2

take a look at rt-serializer in particular the --no-* and --limit queues options.
You can then load the output into an empty RT instance using rt-importer.

3

Thanks Jeff, that looks like exactly what I was looking for.

nomad