Exim Mail Error

Just loaded RT1.0.1 ( the original ) on to a RH 7.1 using Mysql 3.23.36 and
Exim 3.34

The web UI seems fine but when trying to “create request in queue” from the
UI i get an error when submitting the request. The web gives an “INTERNAL
SERVER ERROR” but from the apache error logs i get the following:

Could not send mail :frowning: Bad file descriptor at
/usr/local/rt/lib/rt/support/mail.pm line 122.
[Tue Jan 15 15:34:26 2002] [error] [client 212.90.35.1] Premature end of
script headers: /usr/local/rt/bin/cgi/webrt.cgi

The request is created on the UI but obviously no mail is being sent from
the system.

In the original Makefile i changed the /path/to/Sendmail to /path/to/exim
and set the mail options to just “-t” ( don’t know why, just did it!!! ).

I also get exactly the same error if I try to “Comment, Reply, Take or
Resolve” a job. Any body got any ideas??

Regards

Steve Mansfield
Technical Manager
slm@getreal.co.uk
www.getreal.co.uk

Real Data Services Ltd 117-119 Marlborough Road Romford Essex RM7 8AP
[Office] +44 [0] 1708 704433 [Fax] +44 [0] 1708 748859 [Mobile] +44 [0]
7973 864677

www.be-an-isp.com www.isdn4free.co.uk http://signup.getreal.co.uk

The information contained in this E-mail is confidential and solely for the
intended
addressee(s). Unauthorised reproduction, disclosure, modification, and/or
distribution
of this email may be unlawful. If you have received this email in error,
please notify
the sender immediately and delete it from your system.

Real Data Services does not accept legal responsibility for the contents of
this message
if it has reached you via the Internet, as Internet communications are not
secure.
Any opinions expressed are those of the author and are not necessarily
endorsed by the
Real Data Services.

Recipients are advised to apply their own virus checks to this message on
delivery.

Hi Steve,

Just loaded RT1.0.1 ( the original ) on to a RH 7.1 using
Mysql 3.23.36 and
Exim 3.34
[…]

In the original Makefile i changed the /path/to/Sendmail to
/path/to/exim
and set the mail options to just “-t” ( don’t know why, just
did it!!! ).

Have you tried leaving the /path/to/sendmail as was, but creating a symbolic link on your machine as follows:

ln -s /path/to/exim /usr/sbin/sendmail

Exim is normally quite good at emulating sendmail for applications such as this.

Regards,

Jonathan