Exclamation point on email reports

RT Users
1

Hi…

I have a report that gets generated daily and when RT emails me the report
the subject comes out
slight different, it inserts an exclamation point in the subject field:

ALL_MANAGER_REVIEW_RESOLV! ED

The actual report title is: ALL_MANAGER_REVIEW_RESOLVED

Anyone have a clue would could be causing this?

-psminusauxf
View this message in context: http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30001441.html

2

Any details on how this report is generated and send out of rt?

Regards, Ruslan. From phone.

Hi…

I have a report that gets generated daily and when RT emails me the report
the subject comes out
slight different, it inserts an exclamation point in the subject field:

ALL_MANAGER_REVIEW_RESOLV! ED

The actual report title is: ALL_MANAGER_REVIEW_RESOLVED

Anyone have a clue would could be causing this?

-psminusauxf

View this message in context:
http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30001441.html

3

It is using subscription to dashboards under Tools. And sent out using
sendmail.

The weird thing is you can display the dashboard results via the web and it
looks fine. Only when a copy of the report is sent to you via email and you
look at the report does it have that odd “!” (exclamation point) there. Its
not a big deal but curious what it could be causing it. It’s only this
particular query that has this odd behavior, the rest of the queries/reports
are fine.

-psminusauxf

Ruslan Zakirov-2 wrote:

Any details on how this report is generated and send out of rt?

Regards, Ruslan. From phone.

написал:

Hi…

I have a report that gets generated daily and when RT emails me the
report
the subject comes out
slight different, it inserts an exclamation point in the subject field:

ALL_MANAGER_REVIEW_RESOLV! ED

The actual report title is: ALL_MANAGER_REVIEW_RESOLVED

Anyone have a clue would could be causing this?

-psminusauxf

View this message in context:
http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30001441.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

View this message in context: http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30020497.html

4

Figured out what it was. There was a hidden an “invisible” character inside
the query title, that was saved.
I simply deleted the defective query and created a new one with the same
title and query and it comes out fine now.

-psminusauxfOn Thu, Oct 21, 2010 at 8:14 AM, psminusauxf psminusauxf@gmail.com wrote:

It is using subscription to dashboards under Tools. And sent out using
sendmail.

The weird thing is you can display the dashboard results via the web and it
looks fine. Only when a copy of the report is sent to you via email and you
look at the report does it have that odd “!” (exclamation point) there. Its
not a big deal but curious what it could be causing it. It’s only this
particular query that has this odd behavior, the rest of the
queries/reports
are fine.

-psminusauxf

Ruslan Zakirov-2 wrote:

Any details on how this report is generated and send out of rt?

Regards, Ruslan. From phone.
2010 10 19 19:31 пользователь “psminusauxf” psminusauxf@gmail.com
написал:

Hi…

I have a report that gets generated daily and when RT emails me the
report
the subject comes out
slight different, it inserts an exclamation point in the subject field:

ALL_MANAGER_REVIEW_RESOLV! ED

The actual report title is: ALL_MANAGER_REVIEW_RESOLVED

Anyone have a clue would could be causing this?

-psminusauxf

View this message in context:

http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30001441.html

Sent from the Request Tracker - User mailing list archive at Nabble.com.

–
View this message in context:
http://old.nabble.com/exclamation-point-on-email-reports-tp30001441p30020497.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.