EX_TEMPFAIL all of a sudden!

My mailgate installation has been working flawlessly for a few days.
However, last night at 5 am, I started getting entries in my
/var/log/maillog file like the following:

Jun 6 10:26:55 redondo sendmail[28951]: h53J5T3S003481:
to="|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://localhost/", ctladdr=rt@redondo.gservices-us.com (8/0),
delay=2+22:21:25, xdelay=00:00:01, mailer=prog, pri=6600852, dsn=4.0.0,
stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL

Due to my configuration, the --url value must be “machine.domain.com” as
opposed to localhost. So, in my /etc/aliases file, I’ve got:

Local additions for Request Tracer 3.0.2

rt: "|/opt/rt3/bin/rt-mailgate --queue general --action
correspond --url http://redondo.gservices-us.com/"
rt-comment: “|/opt/rt3/bin/rt-mailgate --queue general --action
comment --url http://redondo.gservices-us.com/

However, it appears as though mailgate is trying to use localhost
instead. Is there someplace else this must be modified? Do I need to
re-initialize a config file somewhere?

Thanks for the help.

Andy

My mailgate installation has been working flawlessly for a few days.
However, last night at 5 am, I started getting entries in my
/var/log/maillog file like the following:

Jun 6 10:26:55 redondo sendmail[28951]: h53J5T3S003481:
to="|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://localhost/", ctladdr=rt@redondo.gservices-us.com (8/0),
delay=2+22:21:25, xdelay=00:00:01, mailer=prog, pri=6600852, dsn=4.0.0,
stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL

The “”|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url

http://localhost/" should be verbatim what is in /etc/aliases.db

Did somebody or something restore an old aliases.db at 5am?

Maybe ‘newaliases’ will solve the problem.

Hope this helps.

  • Bill

Spam Trap Mail Key: ASK and you shall receive

Andy Melton wrote:

However, it appears as though mailgate is trying to use localhost
instead. Is there someplace else this must be modified? Do I need to
re-initialize a config file somewhere?

Did you run newaliases? Is your aliases file really in /etc
and not somewhere else, like /etc/mail?
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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