Estimated time to install?

RT Users
1

Hi All…

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

Thanks…

Jim

2

1-3 hours, depends on the problems you will have.
To set-up RT very good, around 3 is enough, so you test everything, set-up
queues, keywords, scrips, templates.

If your linux box is set-up, then 3 hours is more then enough, if you need
to tighteen your security, you probably know you’ll need more time.

A.On Sat, 15 Dec 2001, Jim Archer wrote:

Hi All…

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

Thanks…

Jim

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

3

Thats something i’m very interested in, anyone have something spesific
about tighten security conserning rt ?

Tore

Alesh Mustar wrote:

1-3 hours, depends on the problems you will have.
To set-up RT very good, around 3 is enough, so you test everything, set-up
queues, keywords, scrips, templates.

If your linux box is set-up, then 3 hours is more then enough, if you need
to tighteen your security, you probably know you’ll need more time.

A.

Hi All…

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

Thanks…

Jim

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

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http://lists.fsck.com/mailman/listinfo/rt-users

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4

Could you go into what you mean a bit more?

JesseOn Sun, Dec 16, 2001 at 12:46:05AM +0100, Tore Micaelsen wrote:

Thats something i’m very interested in, anyone have something spesific
about tighten security conserning rt ?

Tore

Alesh Mustar wrote:

1-3 hours, depends on the problems you will have.
To set-up RT very good, around 3 is enough, so you test everything, set-up
queues, keywords, scrips, templates.

If your linux box is set-up, then 3 hours is more then enough, if you need
to tighteen your security, you probably know you’ll need more time.

A.

On Sat, 15 Dec 2001, Jim Archer wrote:

Hi All…

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

Thanks…

Jim

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

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5

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

I just went through the setup process a couple of weeks ago. I’ve been
administering Linux boxes for 8 years or so. And I’ve done a fair amount
of Perl programming and module installations.

Given all that, it took me maybe 3 hours to get everying installed on an
existing Linux box to the point where I could actually log in via the web
interface. Since that time I’ve probably spent another three hours taking
care of little things that I didn’t catch in the install doc.

It’s been worth the time.

Dave Hull

Doubt is a pain too lonely to know that faith is his twin brother.

  • Kahlil Gibran
6

Well, there are alot of areas you need to think about:

  • will you have local users on the machine, aka shell users
  • will the machine be in a local LAN (behind the firewall) or on the Inet
  • which services you need to run, etc…
  • …

There are so many aspects you have to think about that the question is
simply to wide, narrow it down?

Also securing the machine is I belive out of RT topic. Anyone else agrees?

A.On Sun, 16 Dec 2001, Tore Micaelsen wrote:

Thats something i’m very interested in, anyone have something spesific
about tighten security conserning rt ?

Tore

Alesh Mustar wrote:

1-3 hours, depends on the problems you will have.
To set-up RT very good, around 3 is enough, so you test everything, set-up
queues, keywords, scrips, templates.

If your linux box is set-up, then 3 hours is more then enough, if you need
to tighteen your security, you probably know you’ll need more time.

A.

On Sat, 15 Dec 2001, Jim Archer wrote:

Hi All…

Could someone please give me an estimate of the number of hours required to
install RT (for someone who is familiar with Perl and Apache and Linux) on
a Debian machine?

Thanks…

Jim

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Secure your mail with MultiNet AS - www.multinet.no

This mail has been scanned for viruses by moya.multinet.no
using AmaVis-Perl-11 with the following virus engines:
Kaspersky Labs, F-Secure, Sophos and Innoculate with
virus signaturefiles checked and updated every hour.

Secure your mail with MultiNet AS - www.multinet.no

This mail has been scanned for viruses by moya.multinet.no
using AmaVis-Perl-11 with the following virus engines:
Kaspersky Labs, F-Secure, Sophos and Innoculate with
virus signaturefiles checked and updated every hour.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

7

“JA” == Jim Archer jim@archer.net writes:

JA> Could someone please give me an estimate of the number of hours
JA> required to install RT (for someone who is familiar with Perl and
JA> Apache and Linux) on a Debian machine?

Install takes maybe an hour incliding reading the docs and compiling
things, if necessary.

Configuration, however, can take you a lifetime. :wink:

Vivek Khera, Ph.D. Khera Communications, Inc.
Internet: khera@kciLink.com Rockville, MD +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera http://www.khera.org/~vivek/