Error

RT Users
1

Hi,

I have configured RT as per the docs. But when I try to access the

RT’s index.html it gives an error like

Internal Server Error
The server encountered an internal error or misconfiguration and was unable
to complete your request.
Please contact the server administrator, root@exceed1 and inform them of the
time the error occurred, and anything you might have done that may have
caused the error.
More information about this error may be available in the server error log.

Here’s the error-log’s error

[Mon Apr 22 14:29:24 2002] [error] Can’t locate object method “connect” via
package “Apache::DBI::connect” at
/usr/local/lib/perl5/site_perl/5.6.1/sun4-solaris/DBI.pm line 416.

Any idea what this error could mean / how do I fix it?

TIA,
-Prasad

2

Yes, I have done it by hand.
regardsFrom: Yan Fitterer [mailto:y.fitterer@ram.ac.uk]
Sent: Monday, April 22, 2002 3:45 PM
To: V S R A, Prasad (Prasad)
Subject: Re: [rt-users] Error

Have you installed Apache::DBI by hand? make fixdeps doesn’t do
it for you. You have to do it by hand.

Y.

3

Hello!

I have installed rt in my machine and it is giving me error while
installation for HTML::Mason version 1.16, when HTML::Mason version 1.16
seems to be not there in the cpan, so i have installed ver 1,24 but then
to it is giving me the same error for version 1.16

Can change the database mysql to postgres after running the perl modules
install command (after installation).

Please Help
with Regards
Sachin.

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4

Hello!

I am trying to install rt but while downloading the perl module with
your given command gives an error :-

Html::Mason version 1.16 missing

I couldn’t found the version 1.16 so i installed Html::Mason version
1.24, still it is giving the same error as above

Please Help
with Regards,
Sachin

NETCORE SOLUTIONS *** Ph: +91 22 5662 8000 Fax: +91 22 5662 8134

MailServ and FlexiMail: Messaging Solutions: http://netcore.co.in

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BlogStreet: Blog Profiles and RSS Ecosystem: http://blogstreet.com

Deeshaa: Rural Development: http://www.deeshaa.com

Rajesh Jain’s Weblog on Technology: http://www.emergic.org

5

Hello!

I am trying to install RT on RH9, mod_perl-1.99_07
while installing module Apache::Request from cpan, I am facing error on
command Makefile.PL

[root@download libapreq-1.3]# perl Makefile.PL
generating script t/TEST
APXS (/usr/sbin/apxs) query for SBINDIR failed
APXS (/usr/sbin/apxs) query for TARGET failed
APXS (/usr/sbin/apxs) query for SYSCONFDIR failed
Writing Makefile for libapreq
Warning: -L…/blib/arch/auto/libapreq changed to
-L/usr/local/src/libapreq-1.3/Request/…/blib/arch/auto/libapreq
Writing Makefile for Apache::Request
Warning: -L…/blib/arch/auto/libapreq changed to
-L/usr/local/src/libapreq-1.3/Cookie/…/blib/arch/auto/libapreq
Writing Makefile for Apache::Cookie
Writing Makefile for libapreq

Please help for further installation

with Regards,
Sachin

NETCORE SOLUTIONS *** Ph: +91 22 5662 8000 Fax: +91 22 5662 8134

MailServ and FlexiMail: Messaging Solutions: http://netcore.co.in

Pragatee: Integrated Server-Software Suite: http://www.pragatee.com

Emergic Freedom: Server-centric Computing: http://www.emergic.com

BlogStreet: Blog Profiles and RSS Ecosystem: http://blogstreet.com

Deeshaa: Rural Development: http://www.deeshaa.com

Rajesh Jain’s Weblog on Technology: http://www.emergic.org

6

Hi!
(using RT 3.8.7)
I have made simple Perl script to add users and queues to database.
However, I get next error message:
RT::User::Validate Unimplemented in RT::Record. (/opt/rt3/lib/RT/Record.pm line 267)

Script is:
#!/usr/bin/perl

luojono -perl scripti

use warnings;
use strict;
use RT::Interface::CLI qw(CleanEnv);
use RT::User;
use RT::Queue;
use RT::Queues;

RT::LoadConfig();
RT::Init();

my $user = RT::User->new($RT::SystemUser);
my $queues = new RT::Queues($RT::SystemUser);

my $domainosa = ‘domain.fi’;

my $uid = $user->Create(
Name => $vars{nimi},
EmailAddress => $vars{oemail},
RealName => $vars{omistaja},
FreeformContactInfo
=> 'Tiketti omistaja: '.$vars{kuvaus},
NickName => ‘’,
Privileged => 1,
Password => ,
Address1 => ‘’,
Address2 => ‘’,
City => ‘’,
State => ‘’,
Zip => ‘’,
Country => ‘’,
WorkPhone => ‘’,
MobilePhone => ‘’,
);

my $qid = $queues->Create(
Name => $vars{nimi},
Description => $vars{kuvaus},
CorrespondAddress => $vars{nimi}.‘@’.$domainosa,
CommentAddress => $vars{nimi}.‘-comment@’.$domainosa,
InitialPriority => $vars{minpri},
FinalPriority => $vars{maxpri},
DefaultDueIn => $vars{maxaika},
);

JJussi

7

Hi!
(using RT 3.8.7)
I have made simple Perl script to add users and queues to database.
However, I get next error message:
RT::User::Validate Unimplemented in RT::Record. (/opt/rt3/lib/RT/Record.pm line 267)

Most likely, one of the elements of %vars is undef and causing the
list you’re passing to Create to contain an empty key.

-kevin

8

Hi!
Yes and no… Actually it was that password what was not set to anything
‘Password =>,’ :frowning:
(stupid simple typo-error)> On Thu, Jan 28, 2010 at 11:59:35AM +0200, JJussi wrote:

Hi!
(using RT 3.8.7)
I have made simple Perl script to add users and queues to database.
However, I get next error message:
RT::User::Validate Unimplemented in RT::Record.
(/opt/rt3/lib/RT/Record.pm line 267)

Most likely, one of the elements of %vars is undef and causing the
list you’re passing to Create to contain an empty key.

-kevin

Script is:
#!/usr/bin/perl

luojono -perl scripti

use warnings;
use strict;
use RT::Interface::CLI qw(CleanEnv);
use RT::User;
use RT::Queue;
use RT::Queues;

RT::LoadConfig();
RT::Init();

my $user = RT::User->new($RT::SystemUser);
my $queues = new RT::Queues($RT::SystemUser);

my $domainosa = ‘domain.fi’;

my $uid = $user->Create(
Name => $vars{nimi},
EmailAddress => $vars{oemail},
RealName => $vars{omistaja},
FreeformContactInfo
=> 'Tiketti omistaja: '.$vars{kuvaus},
NickName => ‘’,
Privileged => 1,
Password => ,
Address1 => ‘’,
Address2 => ‘’,
City => ‘’,
State => ‘’,
Zip => ‘’,
Country => ‘’,
WorkPhone => ‘’,
MobilePhone => ‘’,
);

my $qid = $queues->Create(
Name => $vars{nimi},
Description => $vars{kuvaus},
CorrespondAddress => $vars{nimi}.‘@’.$domainosa,
CommentAddress => $vars{nimi}.‘-comment@’.$domainosa,
InitialPriority => $vars{minpri},
FinalPriority => $vars{maxpri},
DefaultDueIn => $vars{maxaika},
);

Skype-puhelut: jjussi
Jussi Jääskeläinen http://www.jjussi.com

Culus: my bug with openssh appears to be fixed in 2.5.2, but
master runs 2.3.0
Don’t even start
I just did.
You guys are going to drive me to build a huge giant robot and
destroy all of texas, aren’t you?