Error while accessing ticket

RT Users
1

Hi all,
I am running Apache2+FastCGI and have a html file called
DisplayTicket.html in /usr/local/rt/local/html/Ticket directory. When I
tried accessing the site http://example/Ticket/Display.html?id=4935 , it
gave me this error in the apache error log file:

[Tue Nov 29 15:08:33 2005] [error] [client 10.17.21.85] File does not
exist: /usr/local/rt/bin/mason_handler.fcgi/NoAuth/images/bplogo.gif,
referer: http://example/Ticket/DisplayTicket.html?id=4935

Can anyone tell me what the problem is?

Thanks,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 504-7180 phone
(402) 504-5180 fax

2

I found the problem to be a spelling mistake. Sorry for that mail.

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 504-7180 phone
(402) 504-5180 fax-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Nathan,
Ahalya
Sent: Tuesday, November 29, 2005 3:22 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Error while accessing ticket

Hi all,
I am running Apache2+FastCGI and have a html file called
DisplayTicket.html in /usr/local/rt/local/html/Ticket directory. When I
tried accessing the site http://example/Ticket/Display.html?id=4935 , it
gave me this error in the apache error log file:

[Tue Nov 29 15:08:33 2005] [error] [client 10.17.21.85] File does not
exist: /usr/local/rt/bin/mason_handler.fcgi/NoAuth/images/bplogo.gif,
referer: http://example/Ticket/DisplayTicket.html?id=4935

Can anyone tell me what the problem is?

Thanks,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 504-7180 phone
(402) 504-5180 fax

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