Error using SelfService

I am getting this error when using the self service area of RT2 I have
2.0.6, and I have tried with different user, but everytime I get this error.
A user can create a ticket in the standard WebUI and it works fine. I
checked to see if the dependencies are up to date and they are fine
according to ‘make testdeps’.

Thanks

here is the error:

Mason error

component stack: /SelfService/Display.html [standard]
/autohandler [standard]

code stack: :
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52

raw_error

raw error:

error while executing /SelfService/Display.html [standard]:
Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44,
line 41.
HTML::Mason::Interp::ANON(‘Undefined subroutine
&HTML::Mason::Commands::MakeMIMEEntity call…’) called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8ceb40
c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘HTML::Mason::Component::FileBased=HASH(0x8ceb40c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8dc9b28)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line
52
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x861660
c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘HASH(0x8dc6d5c)’,
‘HTML::Mason::Component::FileBased=HASH(0x861660c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘/SelfService/Display.html’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HAS
H(0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8ce6688)’) called at /dev/null line 0
eval {…} called at /dev/null line 0

Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com

This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
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and delete the material from your computer.

have you stopped and started apache since upgrading to 2.0.6?On Wed, Sep 05, 2001 at 05:27:23PM +0100, Fergus Mount wrote:

I am getting this error when using the self service area of RT2 I have
2.0.6, and I have tried with different user, but everytime I get this error.
A user can create a ticket in the standard WebUI and it works fine. I
checked to see if the dependencies are up to date and they are fine
according to ‘make testdeps’.

Thanks

here is the error:

Mason error

component stack: /SelfService/Display.html [standard]
/autohandler [standard]

code stack: :
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52

raw_error

raw error:

error while executing /SelfService/Display.html [standard]:
Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44,
line 41.
HTML::Mason::Interp::ANON(‘Undefined subroutine
&HTML::Mason::Commands::MakeMIMEEntity call…’) called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8ceb40
c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘HTML::Mason::Component::FileBased=HASH(0x8ceb40c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8dc9b28)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line
52
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x861660
c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘HASH(0x8dc6d5c)’,
‘HTML::Mason::Component::FileBased=HASH(0x861660c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b
28)’, ‘/SelfService/Display.html’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HAS
H(0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8ce6688)’) called at /dev/null line 0
eval {…} called at /dev/null line 0


Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com


This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

Yes I have, but it makes no difference.

Also it seems to be coming up with another error when you try and take or
display a ticket in the normal WebUI:

component stack: /Ticket/Elements/ShowTransaction [standard]
/Ticket/Elements/ShowHistory [standard]
/Ticket/Display.html [standard]
/autohandler [standard]

code stack:
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction:79
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory:29
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:124
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:66

raw_error

raw error:

error while executing /Ticket/Elements/ShowTransaction [standard]:
RT::Attachment::Parent Unimplemented in HTML::Mason::Commands.
(/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction line
79)
HTML::Mason::Interp::ANON(‘RT::Attachment::Parent Unimplemented in
HTML::Mason::Commands. (…’) called at
/usr/local/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Record.pm line 454
DBIx::SearchBuilder::Record::AUTOLOAD(‘RT::Attachment=HASH(0x8cd4868)’)
called at
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction line
79
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef,
‘Collapsed’, 0) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8d3c50
0)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Transaction’,
‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef, ‘Collapsed’, …)
called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line
653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘ShowTransaction’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef, …)
called at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory
line 29
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Collapsed’, 0, ‘ShowHeaders’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8d1e16
8)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0, ‘ShowHeaders’,
undef) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘/Ticket/Elements/ShowHistory’, ‘Ticket’,
‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0, ‘ShowHeaders’, undef) called
at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html line 124
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8c5244
c)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘HTML::Mason::Component::FileBased=HASH(0x8c5244c)’, ‘id’, 2) called
at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8d957c4)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line
66
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x861734
4)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘HASH(0x8da29dc)’,
‘HTML::Mason::Component::FileBased=HASH(0x8617344)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘/Ticket/Display.html’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HAS
H(0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957c4)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8c5f758)’) called at /dev/null line 0
eval {…} called at /dev/null line 0From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 05 September 2001 17:33
To: Fergus Mount
Cc: rt-users@fsck.com
Subject: Re: [rt-users] Error using SelfService

have you stopped and started apache since upgrading to 2.0.6?

I am getting this error when using the self service area of RT2 I have
2.0.6, and I have tried with different user, but everytime I get this
error.
A user can create a ticket in the standard WebUI and it works fine. I
checked to see if the dependencies are up to date and they are fine
according to ‘make testdeps’.

Thanks

here is the error:

Mason error

component stack: /SelfService/Display.html [standard]
/autohandler [standard]

code stack: :
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52

raw_error

raw error:

error while executing /SelfService/Display.html [standard]:
Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44,
line 41.
HTML::Mason::Interp::ANON(‘Undefined subroutine
&HTML::Mason::Commands::MakeMIMEEntity call…’) called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8ceb40

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HTML::Mason::Component::FileBased=HASH(0x8ceb40c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316

HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x

8dc9b28)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler
line
52
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x861660

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HASH(0x8dc6d5c)’,
‘HTML::Mason::Component::FileBased=HASH(0x861660c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘/SelfService/Display.html’, ‘Requestors’, ‘fergus@realise.com’,
‘Cc’,
’’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914

HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HAS

H(0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(

0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8ce6688)’) called at /dev/null line 0
eval {…} called at /dev/null line 0


Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com


This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the
use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of
the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476
6000
and delete the material from your computer.

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.

It looks like you’ve screwed up your libraries somehow. you might want
to try a reinstallOn Wed, Sep 05, 2001 at 05:49:49PM +0100, Fergus Mount wrote:

Yes I have, but it makes no difference.

Also it seems to be coming up with another error when you try and take or
display a ticket in the normal WebUI:

component stack: /Ticket/Elements/ShowTransaction [standard]
/Ticket/Elements/ShowHistory [standard]
/Ticket/Display.html [standard]
/autohandler [standard]

code stack:
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction:79
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory:29
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:124
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:66

raw_error

raw error:

error while executing /Ticket/Elements/ShowTransaction [standard]:
RT::Attachment::Parent Unimplemented in HTML::Mason::Commands.
(/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction line
79)
HTML::Mason::Interp::ANON(‘RT::Attachment::Parent Unimplemented in
HTML::Mason::Commands. (…’) called at
/usr/local/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Record.pm line 454
DBIx::SearchBuilder::Record::AUTOLOAD(‘RT::Attachment=HASH(0x8cd4868)’)
called at
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction line
79
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef,
‘Collapsed’, 0) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8d3c50
0)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Transaction’,
‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef, ‘Collapsed’, …)
called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line
653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘ShowTransaction’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef, …)
called at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory
line 29
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Collapsed’, 0, ‘ShowHeaders’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8d1e16
8)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0, ‘ShowHeaders’,
undef) called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘/Ticket/Elements/ShowHistory’, ‘Ticket’,
‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0, ‘ShowHeaders’, undef) called
at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html line 124
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8c5244
c)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘HTML::Mason::Component::FileBased=HASH(0x8c5244c)’, ‘id’, 2) called
at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8d957c4)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler line
66
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x861734
4)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘HASH(0x8da29dc)’,
‘HTML::Mason::Component::FileBased=HASH(0x8617344)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957
c4)’, ‘/Ticket/Display.html’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914
HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HAS
H(0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957c4)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8c5f758)’) called at /dev/null line 0
eval {…} called at /dev/null line 0

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 05 September 2001 17:33
To: Fergus Mount
Cc: rt-users@fsck.com
Subject: Re: [rt-users] Error using SelfService

have you stopped and started apache since upgrading to 2.0.6?

On Wed, Sep 05, 2001 at 05:27:23PM +0100, Fergus Mount wrote:

I am getting this error when using the self service area of RT2 I have
2.0.6, and I have tried with different user, but everytime I get this
error.
A user can create a ticket in the standard WebUI and it works fine. I
checked to see if the dependencies are up to date and they are fine
according to ‘make testdeps’.

Thanks

here is the error:

Mason error

component stack: /SelfService/Display.html [standard]
/autohandler [standard]

code stack: :
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52

raw_error

raw error:

error while executing /SelfService/Display.html [standard]:
Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44,
line 41.
HTML::Mason::Interp::ANON(‘Undefined subroutine
&HTML::Mason::Commands::MakeMIMEEntity call…’) called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8ceb40

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HTML::Mason::Component::FileBased=HASH(0x8ceb40c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316

HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x

8dc9b28)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler
line
52
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’, ‘Cc’,
’’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x861660

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HASH(0x8dc6d5c)’,
‘HTML::Mason::Component::FileBased=HASH(0x861660c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘/SelfService/Display.html’, ‘Requestors’, ‘fergus@realise.com’,
‘Cc’,
’’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914

HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HAS

H(0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(

0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8ce6688)’) called at /dev/null line 0
eval {…} called at /dev/null line 0


Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com


This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the
use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of
the
contents of this information is prohibited. If you have received this
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This electronic message contains information from Realise which may be
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of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.

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Ok I will give it a go.

Thanks for your helpFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 05 September 2001 17:47
To: Fergus Mount
Cc: rt-users@fsck.com
Subject: Re: [rt-users] Error using SelfService

It looks like you’ve screwed up your libraries somehow. you might want
to try a reinstall

Yes I have, but it makes no difference.

Also it seems to be coming up with another error when you try and take or
display a ticket in the normal WebUI:

component stack: /Ticket/Elements/ShowTransaction [standard]
/Ticket/Elements/ShowHistory [standard]
/Ticket/Display.html [standard]
/autohandler [standard]

code stack:
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction:79
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory:29
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:124
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:66

raw_error

raw error:

error while executing /Ticket/Elements/ShowTransaction [standard]:
RT::Attachment::Parent Unimplemented in HTML::Mason::Commands.
(/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction
line
79)
HTML::Mason::Interp::ANON(‘RT::Attachment::Parent Unimplemented in
HTML::Mason::Commands. (…’) called at
/usr/local/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Record.pm line 454
DBIx::SearchBuilder::Record::AUTOLOAD(‘RT::Attachment=HASH(0x8cd4868)’)
called at
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowTransaction
line
79
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef,
‘Collapsed’, 0) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8d3c50

0)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Transaction’,
‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef, ‘Collapsed’, …)
called at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line
653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8d957

c4)’, ‘ShowTransaction’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Transaction’, ‘RT::Transaction=HASH(0x8da3cd4)’, ‘ShowHeaders’, undef,
…)
called at
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Elements/ShowHistory
line 29
HTML::Mason::Commands::ANON(‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’,
‘Collapsed’, 0, ‘ShowHeaders’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8d1e16

8)’, ‘Ticket’, ‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0,
‘ShowHeaders’,
undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8d957

c4)’, ‘/Ticket/Elements/ShowHistory’, ‘Ticket’,
‘RT::Ticket=HASH(0x8c60520)’, ‘Collapsed’, 0, ‘ShowHeaders’, undef) called
at /usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html line 124
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8c5244

c)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8d957

c4)’, ‘HTML::Mason::Component::FileBased=HASH(0x8c5244c)’, ‘id’, 2) called
at /usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316

HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x

8d957c4)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler
line
66
HTML::Mason::Commands::ANON(‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x861734

4)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8d957

c4)’, ‘HASH(0x8da29dc)’,
‘HTML::Mason::Component::FileBased=HASH(0x8617344)’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8d957

c4)’, ‘/Ticket/Display.html’, ‘id’, 2) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 914

HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HAS

H(0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8d957c4)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 560

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(

0x8b451f4)’, ‘Apache=SCALAR(0x8c5f758)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8c5f758)’) called at /dev/null line 0
eval {…} called at /dev/null line 0

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 05 September 2001 17:33
To: Fergus Mount
Cc: rt-users@fsck.com
Subject: Re: [rt-users] Error using SelfService

have you stopped and started apache since upgrading to 2.0.6?

I am getting this error when using the self service area of RT2 I have
2.0.6, and I have tried with different user, but everytime I get this
error.
A user can create a ticket in the standard WebUI and it works fine. I
checked to see if the dependencies are up to date and they are fine
according to ‘make testdeps’.

Thanks

here is the error:

Mason error

component stack: /SelfService/Display.html [standard]
/autohandler [standard]

code stack: :
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:52

raw_error

raw error:

error while executing /SelfService/Display.html [standard]:
Undefined subroutine &HTML::Mason::Commands::MakeMIMEEntity called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44,
line 41.
HTML::Mason::Interp::ANON(‘Undefined subroutine
&HTML::Mason::Commands::MakeMIMEEntity call…’) called at
/usr/local/rt2/WebRT/data/obj/STANDARD/SelfService/Display.html line 44
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’,
‘Cc’,

‘’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8ceb40

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HTML::Mason::Component::FileBased=HASH(0x8ceb40c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 316

HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x

8dc9b28)’) called at /usr/local/rt2/WebRT/data/obj/STANDARD/autohandler
line
52
HTML::Mason::Commands::ANON(‘Requestors’, ‘fergus@realise.com’,
‘Cc’,

‘’, ‘Subject’, ‘Test’, ‘Queue’, 1, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Component.pm line 131

HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x861660

c)’, ‘Requestors’, ‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, ‘Test’,
‘Queue’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 653

HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘HASH(0x8dc6d5c)’,
‘HTML::Mason::Component::FileBased=HASH(0x861660c)’, ‘Requestors’,
‘fergus@realise.com’, ‘Cc’, ‘’, ‘Subject’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159
eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 159

HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b

28)’, ‘/SelfService/Display.html’, ‘Requestors’, ‘fergus@realise.com’,
‘Cc’,
’’, ‘Subject’, ‘Test’, …) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line
914

HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HAS

H(0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0x8dc9b28)’, undef) called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line
560

eval {…} called at
/usr/local/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line
560

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(

0x8b451f4)’, ‘Apache=SCALAR(0x8ce6688)’) called at
/usr/local/rt2/bin/webmux.pl line 158
RT::Mason::handler(‘Apache=SCALAR(0x8ce6688)’) called at /dev/null line
0

eval {…} called at /dev/null line 0


Fergus Mount Systems Support
0131 476 6000 Realise Ltd
fergus@realise.com www.realise.com


This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the
use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of
the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476
6000
and delete the material from your computer.


http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the
use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of
the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476
6000
and delete the material from your computer.

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

This electronic message contains information from Realise which may be
privileged and confidential. The information is intended to be for the use
of the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of the
contents of this information is prohibited. If you have received this
electronic message in error, please notify us by telephone on 0131 476 6000
and delete the material from your computer.