Error starting RT 3.8 on FreeBSD 9

RT Users
1

I have a webserver running RT 3.8.7. It has been in production for over a
year. I’m migrating to a new server (FreeBSD 9.0-RELEASE-p3) using the exact
same configuration, but I get an http error when I try to launch the web
interface. I collected the following log, right after restarting Apache.

[Thu Sep 27 17:26:13 2012] [notice] caught SIGTERM, shutting down [Thu Sep
27 17:26:37 2012] [notice] Digest: generating secret for digest
authentication …
[Thu Sep 27 17:26:37 2012] [notice] Digest: done [Thu Sep 27 17:26:38 2012]
[notice] Apache/2.2.22 (FreeBSD) PHP/5.4.6 mod_ssl/2.2.22 OpenSSL/0.9.8q
DAV/2 mod_perl/2.0.7 Perl/v5.16.0 configured – resuming normal operations
[Thu Sep 27 21:27:30 2012] [warning]: [Mason] Cannot resolve file to
component: /usr/local/share/html/index.html (is file outside component
root?) at
/usr/local/lib/perl5/site_perl/5.16.0/HTML/Macal/lib/perl5/site_perl/5.16.0/
HTML/Mason/ApacheHandler.pm:853)

On the browser page I simply get this error:

Not Found
The requested URL / was not found on this server.

I googled around and did not found a conclusive fix or solution.

Following is the httpd-vhosts.conf, which with the exception of the IP
address, it’s identical to the one in the production site:

LoadModule perl_module libexec/apache22/mod_perl.so <VirtualHost
192.168.165.99:80>
ServerName newtickets.int.visionamics.com
ServerAlias newtickets
DocumentRoot /usr/local/share/html
AddDefaultCharset UTF-8
PerlRequire “/usr/local/bin/webmux.pl”

    <Directory />
            order allow,deny
            allow from all
    </Directory>

    <Location /NoAuth/images>
            SetHandler default
    </Location>

    <Location />
            SetHandler perl-script
            PerlHandler RT::Mason
    </Location>
ServerName admnp004-new.int.visionamics.com ServerAlias admnp004-new DocumentRoot /usr/local/www/apache22/data/ order allow,deny allow from all ServerName support.int.visionamics.com ServerAlias support DocumentRoot /usr/local/www/apache22/support/ order allow,deny allow from all ServerName vistesting.selfmailsystem.com DocumentRoot /usr/local/www/apache22/sploit/ order allow,deny allow from all

Please, advise.

  • Bernardo
    x2211