John,
We are running RT on Fedora Core 3 here (also with Apache2 and modperl
1.99 & with sulinux disabled ) so I do not think your problem is with
the Fedora Core setup. It looks to me like you have incorrect paths in
your RT_SiteConfig.pm file or in your Apache (virtual server?) setup.
Our setup looks like this:
Apache:
<VirtualHost 192.168.1.100:80>
ServerName rt.ourdomain.com
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8
PerlSetVar MasonArgsMethod CGI
PerlModule Apache2 Apache::compat
RewriteEngine On
RewriteRule ^(.*)/$ $1/index.html
PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl
<Location />
SetHandler perl-script
PerlHandler RT::Mason
</Location>
ErrorLog /var/log/rt-error_log
CustomLog /var/log/rt-access_log common
RT - (/usr/local/rt3/etc/RT_SiteConfig.pm)
Set($rtname , “OurName”);
Set($Organization , “ourdomain.com”);
Set($DatabaseUser , ‘rt_user’);
Set($DatabasePassword , ‘********’);
Set($DatabaseName , ‘rt3’);
Set($CanonicalizeEmailAddressMatch , ‘rt.ourdomain.com$’);
Set($CanonicalizeEmailAddressReplace , ‘ourservername.ourdomain.com’);
Set($CorrespondAddress , ‘support@rt.ourdomain.com’);
Set($CommentAddress , ‘support@rt.ourdomain.com’);
Set($WebPath, “”);
Set($WebBaseURL , “http://rt.ourdomain.com”);
Set($WebURL , $WebBaseURL . $WebPath . “/”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);
I’m sure there are other configs that work and this may not be the
best solution but it works for us. We have RT in /usr/local and not
the default /opt location.
Stephen HancockOn Tue, 25 Jan 2005 07:00:33 -0800, John van Oppen john@vanoppen.com wrote:
Ok… I had a few missing dependencies before (make testdeps finds more than the command listed in the howto for modperl2)… However, now I am totally stumped, anyone have any idea what I can do to get this one resolved?
John 
Starting httpd: [Tue Jan 25 07:58:20 2005] [error] Can’t locate /apps/rt3/bin/webmux.pl in @INC (@INC contains: /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 4) line 1.\n
[Tue Jan 25 07:58:20 2005] [error] Can’t load Perl file: /apps/rt3/bin/webmux.pl for server rt.pocketinet.com:0, exiting…
[FAILED]
[root@rt mail]#
-----Ursprüngliche Nachricht-----
Von: brian mccabe [mailto:thealbs@yahoo.co.uk]
Gesendet: Tuesday, January 25, 2005 5:09 AM
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] Re: Error on startup – new install
This may be related to the default SE-Linux settings
on FC3 installation? I had to set set it to “disabled”
(not the default) to get Apache to startup initially
after the RT install.
Message: 3
Date: Mon, 24 Jan 2005 18:36:58 -0800
From: “John van Oppen” john@vanoppen.com
Subject: [rt-users] Error on startup – new install
To: rt-users@lists.bestpractical.com
Message-ID:
A431146554A0EA4A8C8842D94311BA6DAF99@server-ww.home.vanoppen.com
Content-Type: text/plain; charset=“us-ascii”
Does anyone have an idea about this issue?
This is a new install on a fedora core 3 box,
utilizing the pre-build
apache 2x and modperl… All CPAN modules are
installed (I utilized
the fedora core 2 howto on the wiki).
I would love to figure out why this is not
working… I was originally
planning on upgrading our RT box and had this
problem when going from a
version a few back (3.0.11) to the current rev and
thought I might as
well start over, and add a new HD to our RT box.
(I have the SQL
running on a separate machine).
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RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.
Be sure to check out the RT Wiki at http://wiki.bestpractical.com