Error: Message could not be recorded

Hi!

When replying to a bugs-comments email, I got a reply back from RT:

Message could not be recorded

It was a simple reply, just a few lines of text. The email looked like this:Date: Thu, 30 Sep 2004 13:55:51 +0200
From: Palle Girgensohn girgen@pingpong.net
To: bugs-comments@XXX
Subject: Re: [pp #2708] [Comment] Kopiering av akt. med test ger "Trying to
process uninitialized question…"
Message-ID: <1228DB20F1AA30E85F387E17>
X-Mailer: Mulberry/3.1.6 (Linux/x86)
MIME-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1; FORMAT=flowed
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

Först testade jag med kursknuten fråga. Inga problem vid kopiering.

Sedan testade jag med orgknuten fråga. Massa problem vid kopiering.

Stämmer utmärkt. Normalt sett börjar problemen vid andra kopieringen, dvs
när frågan redan är org-knuten (efter första kopieringen) och sedan
kopieras igen.

/Palle

Any ideas what’s happening?

This is the apache error log:

[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed:
ERROR: value too long for type character varying(100) at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c)
couldn’t execute the query ‘INSERT INTO Transactions (Field, Type,
OldValue, Ticket, NewValue, Creator, Created, Data) VALUES (?, ?, ?, ?, ?,
?, ?, ?)’ at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:53 2004]
[crit]: RT::Attachment->Create couldn’t, as you didn’t specify a transaction
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
(/usr/local/rt3/lib/RT/Attachment_Overlay.pm:121)
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: Trying to check RT::Ticket
rights for an unspecified RT::Ticket at
/usr/local/rt3/lib/RT/Principal_Overlay.pm line 354
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Principal::HasRight(‘RT::Principal=HASH(0x9788ef8)’, ‘Right’,
‘ShowTicket’, ‘Object’, ‘RT::Ticket=HASH(0xa060620)’) called at
/usr/local/rt3/lib/RT/User_Overlay.pm line 1454
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::User::HasRight(‘RT::User=HASH(0xa064380)’, ‘Right’, ‘ShowTicket’,
‘Object’, ‘RT::Ticket=HASH(0xa060620)’) called at
/usr/local/rt3/lib/RT/CurrentUser.pm line 316
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::CurrentUser::HasRight(‘RT::CurrentUser=HASH(0x94aece8)’, ‘Right’,
‘ShowTicket’, ‘Object’, ‘RT::Ticket=HASH(0xa060620)’) called at
/usr/local/rt3/lib/RT/Transaction_Overlay.pm line 831
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Transaction::CurrentUserHasRight(‘RT::Transaction=HASH(0x9900b20)’,
‘ShowTicket’) called at /usr/local/rt3/lib/RT/Transaction_Overlay.pm line
807
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Transaction::_Value(‘RT::Transaction=HASH(0x9900b20)’, ‘Creator’)
called at /usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Record.pm
line 400
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tDBIx::SearchBuilder::Record::ANON(‘RT::Transaction=HASH(0x9900b20)’)
called at /usr/local/rt3/lib/RT/Record.pm line 489
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Record::CreatorObj(‘RT::Transaction=HASH(0x9900b20)’) called at
/usr/local/rt3/lib/RT/Action/Notify.pm line 128
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Action::Notify::SetRecipients(‘RT::Action::NotifyAsComment=HASH(0xa0a0674)’)
called at /usr/local/rt3/lib/RT/Action/Notify.pm line 42
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Action::Notify::Prepare(‘RT::Action::NotifyAsComment=HASH(0xa0a0674)’)
called at /usr/local/rt3/lib/RT/ScripAction_Overlay.pm line 195
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::ScripAction::Prepare(‘RT::ScripAction=HASH(0xa0a6b20)’) called at
/usr/local/rt3/lib/RT/Scrip_Overlay.pm line 411
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/rt3/lib/RT/Scrip_Overlay.pm line 405
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Scrip::Prepare(‘RT::Scrip=HASH(0xa093f40)’, ‘TicketObj’,
‘RT::Ticket=HASH(0xa0b31a0)’, ‘TransactionObj’,
‘RT::Transaction=HASH(0x9900b20)’) called at
/usr/local/rt3/lib/RT/Scrips_Overlay.pm line 210
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Scrips::Prepare(‘RT::Scrips=HASH(0xa0ad85c)’, ‘Stage’,
‘TransactionCreate’, ‘Type’, ‘Comment’, ‘Ticket’, 2708, ‘Transaction’,
‘undef’, …) called at /usr/local/rt3/lib/RT/Transaction_Overlay.pm line
124
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Transaction::Create(‘RT::Transaction=HASH(0xa0b30ec)’, ‘Ticket’,
2708, ‘TimeTaken’, 0, ‘Type’, ‘Comment’, ‘Data’, ‘Re: [pp #2708] [Comment]
Kopiering av akt. med test ger "Tryi…’, …) called at
/usr/local/rt3/lib/RT/Ticket_Overlay.pm line 3677
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::ticket::_NewTransaction(‘RT::Ticket=HASH(0xa0b1038)’, ‘Type’,
‘Comment’, ‘Data’, ‘Re: [pp #2708] [Comment] Kopiering av akt. med test ger
"Tryi…’, ‘TimeTaken’, 0, ‘MIMEObj’, ‘MIME::Entity=HASH(0x9a1da00)’, …)
called at /usr/local/rt3/lib/RT/Ticket_Overlay.pm line 2504
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::ticket::_RecordNote(‘RT::Ticket=HASH(0xa0b1038)’, ‘DryRun’, 0,
‘BccMessageTo’, ‘undef’, ‘CcMessageTo’, ‘undef’, ‘MIMEObj’,
‘MIME::Entity=HASH(0x9a1da00)’, …) called at
/usr/local/rt3/lib/RT/Ticket_Overlay.pm line 2390
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::ticket::Comment(‘RT::Ticket=HASH(0xa0b1038)’, ‘MIMEObj’,
‘MIME::Entity=HASH(0x9a1da00)’) called at
/usr/local/rt3/lib/RT/Interface/Email.pm line 692
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tRT::Interface::email::Gateway(‘HASH(0x959cb38)’) called at
/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 31
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Commands::ANON(‘SessionType’, ‘REST’, ‘queue’, ‘bugs’,
‘message’, ‘From girgen@pingpong.net Thu Sep 30 13:55:51
2004\x{a}Received: f…’, ‘action’, ‘comment’) called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 134
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x958ef88)’,
‘SessionType’, ‘REST’, ‘queue’, ‘bugs’, ‘message’, ‘From
girgen@pingpong.net Thu Sep 30 13:55:51 2004\x{a}Received: f…’,
‘action’, ‘comment’, …) called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1069
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1068
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Request::comp(‘undef’, ‘undef’, ‘undef’, ‘SessionType’,
‘REST’, ‘queue’, ‘bugs’, ‘message’, ‘From girgen@pingpong.net Thu Sep 30
13:55:51 2004\x{a}Received: f…’, …) called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 297
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Request::exec(‘HTML::Mason::Request::CGI=HASH(0xa0af620)’)
called at /usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm
line 197
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 197
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Request::CGI::exec(‘HTML::Mason::Request::CGI=HASH(0xa0af620)’)
called at /usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm line 207
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::Interp::exec(‘undef’, ‘undef’, ‘SessionType’, ‘REST’,
‘queue’, ‘bugs’, ‘message’, ‘From girgen@pingpong.net Thu Sep 30 13:55:51
2004\x{a}Received: f…’, ‘action’, …) called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 127
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 127
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::CGIHandler::_handler(‘HTML::Mason::CGIHandler=HASH(0x942e794)’,
‘HASH(0xa098398)’) called at
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 76
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr:
\tHTML::Mason::CGIHandler::handle_cgi_object(‘HTML::Mason::CGIHandler=HASH(0x942e794)’,
‘CGI::Fast=HASH(0x9dba8ec)’) called at
/usr/local/rt3/bin/mason_handler.fcgi line 54
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {…} called at
/usr/local/rt3/bin/mason_handler.fcgi line 54
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:53 2004]
[crit]: Trying to check RT::Ticket rights for an unspecified RT::Ticket
(/usr/local/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed:
ERROR: invalid input syntax for integer: “” at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c)
couldn’t execute the query ‘SELECT ACL.id from ACL, Groups, Principals,
CachedGroupMembers WHERE (ACL.RightName = ‘SuperUser’ OR ACL.RightName =
‘ShowTicket’) AND Principals.Disabled = 0 AND CachedGroupMembers.Disabled =
0 AND Principals.id = Groups.id AND Principals.id =
CachedGroupMembers.GroupId AND CachedGroupMembers.MemberId = ‘1’ AND (
ACL.ObjectType = ‘RT::System’ OR (ACL.ObjectType = ‘RT::Ticket’ AND
ACL.ObjectId = ‘’)) AND ( ( ACL.PrincipalId = Principals.id AND
ACL.PrincipalType = ‘Group’ AND (Groups.Domain = ‘SystemInternal’ OR
Groups.Domain = ‘UserDefined’ OR Groups.Domain = ‘ACLEquivalence’ OR
Groups.Domain = ‘Personal’)) ) LIMIT 1’ at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed:
ERROR: invalid input syntax for integer: “” at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c)
couldn’t execute the query ‘SELECT ACL.id from ACL, Groups, Principals,
CachedGroupMembers WHERE (ACL.RightName = ‘SuperUser’ OR ACL.RightName =
‘ShowTicket’) AND Principals.Disabled = 0 AND CachedGroupMembers.Disabled =
0 AND Principals.id = Groups.id AND Principals.id =
CachedGroupMembers.GroupId AND CachedGroupMembers.MemberId = ‘1’ AND (
ACL.ObjectType = ‘RT::System’ OR (ACL.ObjectType = ‘RT::Ticket’ AND
ACL.ObjectId = ‘’)) AND ( ((Groups.Domain = ‘RT::Ticket-Role’ AND
Groups.Instance = 0) ) AND Groups.Type = ACL.PrincipalType AND Groups.Id
= Principals.id AND Principals.PrincipalType = ‘Group’) LIMIT 1’ at
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:54 2004]
[err]: RT::Ticket=HASH(0xa0b1038) couldn’t init a transaction Transaction
Created (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:2513)
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:54 2004]
[crit]: Message could not be recorded
(/usr/local/rt3/lib/RT/Interface/Email.pm:697)