Error log: "now requiring RT::Condition::StatusChange"

RT Developers
1

Okay. Now that I’ve dug myself out of that that recent hellish experience,
I’ve noticed a different issue in regards to scrips.

It seems that only the OnCreate scrip is firing. This seems like it’s been
happening since 1.3.72. For all other scrips I receive similar errors as the
one below.

now requiring RT::Condition::StatusChange
RT::Transaction=HASH(0x9a99858): Checking RT::Scrip=HASH(0x9ab8abc) 6
(ScripScope: 23)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9a99858): Checking RT::Scrip=HASH(0x9ab7324) 5
(ScripScope: 24)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b6e260): Checking RT::Scrip=HASH(0x9b73ff0) 3
(ScripScope: 20)
now requiring RT::Action::Notify
RT::Action::Notify=HASH(0x9b57fb4): Could not send mail for
RT::Transaction=HASH(0x9b749e0)
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b6e260): Checking RT::Scrip=HASH(0x9b48f08) 3
(ScripScope: 21)
now requiring RT::Action::Notify
RT::Transaction=HASH(0x9b6e260): Committed RT::Scrip=HASH(0x9b48f08)
now requiring RT::Condition::StatusChange
RT::Transaction=HASH(0x9b65da4): Checking RT::Scrip=HASH(0x9afe280) 6
(ScripScope: 23)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b65da4): Checking RT::Scrip=HASH(0x9afd890) 5
(ScripScope: 24)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0xa3138ac): Checking RT::Scrip=HASH(0xa4a2f10) 3
(ScripScope: 20)
now requiring RT::Action::Notify
RT::Action::Notify=HASH(0xa4d2010): Could not send mail for
RT::Transaction=HASH(0xa49ce04)
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0xa3138ac): Checking RT::Scrip=HASH(0xa49f780) 3
(ScripScope: 21)
now requiring RT::Action::Notify
RT::Transaction=HASH(0xa3138ac): Committed RT::Scrip=HASH(0xa49f780)

Thanks for all the help so far. I really am trying to get better at
troubleshooting on my own. Is there any doc. that i can flip through to
better understand the inner workings?

-Eric

2

I suspect it’s not actually the OnCreate scrip condition, but the AutoReply
scrip action. It sounds like the SendEmail ScripAction is busted.
I’ll try to take a look tonight.

    -jOn Wed, May 16, 2001 at 07:13:16PM -0400, Eric Mandel wrote:

Okay. Now that I’ve dug myself out of that that recent hellish experience,
I’ve noticed a different issue in regards to scrips.

It seems that only the OnCreate scrip is firing. This seems like it’s been
happening since 1.3.72. For all other scrips I receive similar errors as the
one below.

now requiring RT::Condition::StatusChange
RT::Transaction=HASH(0x9a99858): Checking RT::Scrip=HASH(0x9ab8abc) 6
(ScripScope: 23)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9a99858): Checking RT::Scrip=HASH(0x9ab7324) 5
(ScripScope: 24)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b6e260): Checking RT::Scrip=HASH(0x9b73ff0) 3
(ScripScope: 20)
now requiring RT::Action::Notify
RT::Action::Notify=HASH(0x9b57fb4): Could not send mail for
RT::Transaction=HASH(0x9b749e0)
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b6e260): Checking RT::Scrip=HASH(0x9b48f08) 3
(ScripScope: 21)
now requiring RT::Action::Notify
RT::Transaction=HASH(0x9b6e260): Committed RT::Scrip=HASH(0x9b48f08)
now requiring RT::Condition::StatusChange
RT::Transaction=HASH(0x9b65da4): Checking RT::Scrip=HASH(0x9afe280) 6
(ScripScope: 23)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x9b65da4): Checking RT::Scrip=HASH(0x9afd890) 5
(ScripScope: 24)
now requiring RT::Action::Notify
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0xa3138ac): Checking RT::Scrip=HASH(0xa4a2f10) 3
(ScripScope: 20)
now requiring RT::Action::Notify
RT::Action::Notify=HASH(0xa4d2010): Could not send mail for
RT::Transaction=HASH(0xa49ce04)
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0xa3138ac): Checking RT::Scrip=HASH(0xa49f780) 3
(ScripScope: 21)
now requiring RT::Action::Notify
RT::Transaction=HASH(0xa3138ac): Committed RT::Scrip=HASH(0xa49f780)

Thanks for all the help so far. I really am trying to get better at
troubleshooting on my own. Is there any doc. that i can flip through to
better understand the inner workings?

-Eric

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