Error in rtir install

Hi,

I get this error when I click on the link RTIR->Tools

Can’t locate object method “query_iterator” via package
"Net::Whois::RIPE"
at /opt/rt3/local/plugins/RT-IR/html/RTIR/Tools/Lookup.html line 227.

My setup

CentOS release 5.5 (Final)
rt-3.8.8
RTFM-2.4.2
RT-IR-2.4.3

All dependencies seems to be ok.

Any help appreciated

Thanks in advance

Harindra Atapattu

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I get this error when I click on the link RTIR->Tools

Can’t locate object method “query_iterator” via package "Net::Whois::RIPE"
at /opt/rt3/local/plugins/RT-IR/html/RTIR/Tools/Lookup.html line 227.

You need the ‘old-style’ version of Net::Whois::RIPE, like 1.31. The
new version 2.00002 does not implement the ‘query_iterator’ method.

/Lars

Thanks all ,

I will try this out.

HarindraOn Tue, 2010-06-01 at 14:28 +0200, Lars Thegler wrote:

On Tue, Jun 1, 2010 at 1:27 PM, Harindra Atapattu harindra@slt.com.lk wrote:

I get this error when I click on the link RTIR->Tools

Can’t locate object method “query_iterator” via package "Net::Whois::RIPE"
at /opt/rt3/local/plugins/RT-IR/html/RTIR/Tools/Lookup.html line 227.

You need the ‘old-style’ version of Net::Whois::RIPE, like 1.31. The
new version 2.00002 does not implement the ‘query_iterator’ method.

/Lars

This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and/or privileged. If you are not the intended recipient please delete the original message and any copy of it from your computer system. You are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited unless proper authorization has been obtained for such action. If you have received this communication in error, please notify the sender immediately. Although SLT attempts to sweep e-mail and attachments for viruses, it does not guarantee that both are virus-free and accepts no liability for any damage sustained as a result of viruses.