Error in Query builder (Requestor.EmailAddress)

RT Users
1

Using 3.6.1. When using the query builder to build a query to search for a ticket where RequestorEmailAddress contains XXXX the generated query is “Requestor.EmailAddress LIKE ‘XXXX’”. When you attempt to use this search an error is given ‘Unknown field: Requestor.EmailAddress’. This happens on older 3.4.5 saved queries and when using the 3.6.1 query builder to generate new queries.

-steve

2

Hi Steven,

have a look into the long conversations some weeks ago. there is a patch
from jesse for this bug.

Torsten2006/9/20, Steven E. Ames sames@officescape.com:

Using 3.6.1. When using the query builder to build a query to search for a
ticket where RequestorEmailAddress contains XXXX the generated query is "
Requestor.EmailAddress LIKE ‘XXXX’". When you attempt to use this search
an error is given ‘Unknown field: Requestor.EmailAddress’. This happens on
older 3.4.5 saved queries and when using the 3.6.1 query builder to
generate new queries.

-steve

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.torsten-brumm.de