Hi,
I’ve finished installing rt 3.6.1 on a solaris 9 box and am seeing an error
in the date processing for e-mails. E-mails sent from rt have a date field
that looks like “Date: Fri, 22 Dec 2006 10:39:36 %z”. The time listed is
local time, but because the timezone is bogus (%z) my mail client assumes
it is GMT and shows me a time that is way off. For example, the above time
shows up as “02:39 AM” (Local time is 10:39 and GMT is 18:39) in my mail
client. The time and timezone on the Solaris box are correct.
In rt.log I’m seeing this message:
[Fri Dec 22 18:39:58 2006] [debug]: RT::Date used date::parse to make
1970-01-01 28800 (/opt/local/lib/RT/Date.pm:211)
The timestamps in the web interface are correct local times.
Here’s what is in my RT_SiteConfig.pm:
Set($Timezone , ‘US/Pacific’);
Can anyone suggest what the problem is here?
Thanks,
Gene
Gene LeDuc, GSEC
Security Analyst
San Diego State University
Gene,
What version of perl?
What does:
/usr/local/bin/perl -MDate::Format -le’@a=localtime; print strftime("%z",@a)’
output? use the same perl that your RT is running with.
Your Date::Format may be out of date.
-R
At Fri, 22 Dec 2006 11:45:57 -0800,
Gene LeDuc wrote:
In RT 3.6.1 we’re using POSIX module, as I understand it’s using
system’s functions. Format %z is marked as GNU extension…
But all this doesn’t matter as we found other problems with strftime
function from POSIX lib and switched to a different solution in RT
3.6.3. So you have to upgrade instead digging into it. You also can
fetch a patch from the repository.On 12/23/06, Robert Spier rspier@pobox.com wrote:
Gene,
What version of perl?
What does:
/usr/local/bin/perl -MDate::Format -le’@a=localtime; print strftime(“%z”,@a)’
output? use the same perl that your RT is running with.
Your Date::Format may be out of date.
-R
At Fri, 22 Dec 2006 11:45:57 -0800,
Gene LeDuc wrote:
Hi,
I’ve finished installing rt 3.6.1 on a solaris 9 box and am seeing an
error in the date processing for e-mails. E-mails sent from rt have a
date field that looks like “Date: Fri, 22 Dec 2006 10:39:36 %z”. The
time listed is local time, but because the timezone is bogus (%z) my
mail client assumes it is GMT and shows me a time that is way off.
For example, the above time shows up as “02:39 AM” (Local time is
10:39 and GMT is 18:39) in my mail client. The time and timezone on
the Solaris box are correct.
In rt.log I’m seeing this message:
[Fri Dec 22 18:39:58 2006] [debug]: RT::Date used date::parse to make
1970-01-01 28800 (/opt/local/lib/RT/Date.pm:211)
The timestamps in the web interface are correct local times.
Here’s what is in my RT_SiteConfig.pm:
Set($Timezone , ‘US/Pacific’);
Can anyone suggest what the problem is here?
Thanks,
Gene
–
Gene LeDuc, GSEC
Security Analyst
San Diego State University
The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly
Media. Buy a copy at http://rtbook.bestpractical.com
The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Best regards, Ruslan.