I get the following error when creating new tickets in the system.
error: Unrecognised line: ben@vintela.com at
/opt/rt3/lib/RT/EmailParser.pm line 448
context:
…
187: # whether they should generate a full stack trace (confess()
and cluck())
188: # or simply report the caller’s package (croak() and carp()),
respectively.
189: # confess() and croak() die, carp() and cluck() warn.
190:
191: sub croak { die shortmess @_ }
192: sub confess { die longmess @_ }
193: sub carp { warn shortmess @_ }
194: sub cluck { warn longmess @_ }
195:
…
code stack: /usr/lib/perl5/5.8.0/Carp.pm:191
g /usr/lib/perl5/site_perl/5.8.0/Mail/Address.pm:122
g /usr/lib/perl5/site_perl/5.8.0/Mail/Address.pm:182
g /opt/rt3/lib/RT/EmailParser.pm:448
g /opt/rt3/lib/RT/User_Overlay.pm:553
g /opt/rt3/lib/RT/Ticket_Overlay.pm:520
g /opt/rt3/lib/RT/Interface/Web.pm:375
g /opt/rt3/share/html/Ticket/Display.html:75
g /opt/rt3/share/html/Ticket/Create.html:257
g /opt/rt3/share/html/autohandler:199
g
Any help would be greatly appreciated.
Ben Bush