Error after upgrading to 3.6.5

RT Users
1

I just upgraded to 3.6.5 today, and now when trying to do a quick search
for a ticket number, I get the following error:

Bad Request

Your browser sent a request that this server could not understand.
Reason: You’re speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://192.168.51.220/ https://192.168.51.220/

It only happens when searching for a number, it works fine when
searching for a text string. Also, it only gives the error in Firefox
though, IE just displays a blank page.

Ideas, Suggestions?

Thanks,

Ben

Ben Weston

System/Network Engineer

ComputerHELP! Inc.

(207) 783-8478

2

I just upgraded to 3.6.5 today, and now when trying to do a quick search
for a ticket number, I get the following error:

Sounds like your RT is doing a redirect to the wrong URL. Check your
WebBaseURL?

-jesse

3

Rockin’, That took care of it… Thought it had to be something simple.

Thanks

Ben Weston
System/Network Engineer
ComputerHELP! Inc.
(207) 783-8478From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, October 02, 2007 2:31 PM
To: Ben Weston
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Error after upgrading to 3.6.5

I just upgraded to 3.6.5 today, and now when trying to do a quick
search
for a ticket number, I get the following error:

Sounds like your RT is doing a redirect to the wrong URL. Check your
WebBaseURL?

-jesse

Bad Request

Your browser sent a request that this server could not understand.
Reason: You’re speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://192.168.51.220/ https://192.168.51.220/

It only happens when searching for a number, it works fine when
searching for a text string. Also, it only gives the error in Firefox
though, IE just displays a blank page.

Ideas, Suggestions?

Thanks,

Ben

–

Ben Weston

System/Network Engineer

ComputerHELP! Inc.

(207) 783-8478

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4

What version did you upgrade from? I am testing 3.6.5 and do not see the
error.

James Moseley

         "Ben Weston"                                                  
         <ben@computerhelp                                             
         me.com>                                                    To 
         Sent by:                  <rt-users@lists.bestpractical.com>  
         rt-users-bounces@                                          cc 
         lists.bestpractic                                             
         al.com                                                Subject 
                                   [rt-users] Error after upgrading to 
                                   3.6.5                               
         10/02/2007 01:30                                              
         PM

I just upgraded to 3.6.5 today, and now when trying to do a quick search
for a ticket number, I get the following error:

Bad Request

Your browser sent a request that this server could not understand.
Reason: You’re speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.
Hint: https://192.168.51.220/

It only happens when searching for a number, it works fine when searching
for a text string. Also, it only gives the error in Firefox though, IE
just displays a blank page.

Ideas, Suggestions?

Thanks,
Ben
Ben Weston
System/Network Engineer
ComputerHELP! Inc.
(207) 783-8478
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com