I’m getting an error 500 message when I try to display the RT web interface. I took a look at my Apache error log (/var/logs/error_log), and found the following error message.
[Tue Aug 2 20:58:47 2005] [warning]: [Mason] Cannot resolve file to component: /opt/rt3/local/html/index.html (is file outside component root?) at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 847.
In my httpd.conf file, I wrote the following:
Alias /helpdesk /opt/rt3/local/html
Options Indexes MultiViews
Allow from all
Any suggestions on getting RT to run again? Thanks for any help!
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