Hi all!
In messages sent by RT appears:
Where I can edit "“Enoch Root via RT” ???
Thanks again !
Hadad mailto:hadad@brturbo.com
In messages sent by RT appears:
From: “Enoch Root via RT” myqueuename@mydomain.com
Where I can edit "“Enoch Root via RT” ???
or
heh
Less kiddingly, our install of RT only does that with activity driven
from the command line; tickets managed over the web or by email have
non-fictional names. Are you seeing Enoch for all transactions?
Chris Devers cdevers@boston.com
Q: What is the difference between Texas and yogurt?
A: Yogurt has culture.
Hello Chris,
Wednesday, September 25, 2002, 9:30:21 PM, you wrote:
CD> On Wed, 25 Sep 2002, Hadad wrote:
CD> Less kiddingly, our install of RT only does that with activity driven
CD> from the command line; tickets managed over the web or by email have
CD> non-fictional names. Are you seeing Enoch for all transactions?
I not use RT from command line, only by web/mail.
But, if “tickets managed over the web or by email have non-fictional
names”, this “Enoch…” must be in some place… but I can’t find
it…
This “Enoch” appears in messages that status was changed.
When a new ticket is open, in auto-reply message, Enoch not appears.
Hadad mailto:hadad@brturbo.com
Wednesday, September 25, 2002, 9:30:21 PM, you wrote:
CD> On Wed, 25 Sep 2002, Hadad wrote:CD> Less kiddingly, our install of RT only does that with activity driven
CD> from the command line; tickets managed over the web or by email have
CD> non-fictional names. Are you seeing Enoch for all transactions?I not use RT from command line, only by web/mail.
But, if “tickets managed over the web or by email have non-fictional
names”, this “Enoch…” must be in some place… but I can’t find
it…
./tools/insertdata
Through the miracle of find, xargs, egrep, and old source code:
$ find /usr/local/src/rt-2-0-13 -type f -print | xargs egrep “Enoch”
/usr/local/src/rt-2-0-13/tools/insertdata: RealName => ‘Enoch
Root’,
hth,
Bob Apthorpe, cynistar.net administration
Bob Apthorpe wrote:
Through the miracle of find, xargs, egrep, and old source code:
$ find /usr/local/src/rt-2-0-13 -type f -print | xargs egrep “Enoch”
/usr/local/src/rt-2-0-13/tools/insertdata: RealName => ‘Enoch
Root’,
You’re looking too deep, guys.
Configuration->Users->root->Real Name.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
- Chris Devers cdevers@boston.com [2002-09-25 20:33]:> On Wed, 25 Sep 2002, Hadad wrote:
In messages sent by RT appears:
From: “Enoch Root via RT” myqueuename@mydomain.com
Where I can edit "“Enoch Root via RT” ???
Less kiddingly, our install of RT only does that with activity driven
from the command line; tickets managed over the web or by email have
non-fictional names. Are you seeing Enoch for all transactions?
Hey, wait, are you saying that Enoch Root doesn’t work here?
(darren)
If you think you know what the hell is going on you’re probably
full of shit.
– Robert Anton Wilson
This “Enoch” appears in messages that status was changed.
When a new ticket is open, in auto-reply message, Enoch not appears.
On my installation, Enoch Root appears in etc/insertdata.
Good luck.
Dave Hull
Senior Information Technology Analyst
The University of Kansas
voice: (785) 864-0403 || fax: (785) 864-0485
“dc” == darren chamberlain darren@boston.com writes:
dc> Hey, wait, are you saying that Enoch Root doesn’t work here?
He don’t work here… we do, however, have a Charlie Root 