Today I’ve upgraded our installation of RT from 3.8.0 to 3.8.2, and a
problem arose - much of our RT requests are in cyrillic (mostly utf-8
and windows-1251 encoded), and everything cyrillic turned to gibberish.
All the existing entries with cyrillic (and not only the subject, the
body too) are gibberish via the web interface. Every new request is
shown with ??? in the web interface, and in the RT automated emails.
Any ideas where did this came from?