Does anyone know of a Scrip that send’s an email to the owner when they get
assigned a ticket? Right now our users have to login to RT every 5 mins to
check if they have any jobs. It would be easier if they got emailed when the
ticket was assigned to them.
Does anyone know of a Scrip that does this? Even something that calls
another Scrip so I can use the existing email function, for example “On
assign owner do…” and then I can tell it to send an email.
Far Edge Technology
p. 02 99553640
f. 02 99547994