Emailing dashboards?

Hi all,
I know RT can automatically email dashboards to specific users. I’ve just
not sure how to set this up. I found one list of dashboards where a
"subscription" column was present in the table, but it only listed a
single, global dashboard and not those for a given user. I’ve been through
users and settings, but didn’t find it. This must be obvious, but where
would I tell users to go to set up subscriptions to their custom
dashboards? I just want certain users to get emails once a day with the
content of a specific saved search. Thanks!

Alex Hall
Automatic Distributors, IT department
ahall@autodist.com

Alex,

Navigate to Home > All dashboards, and go to the dashboard you want to
receive emails about.

In the upper right hand corner, you’ll see the following menus:

Basics, Content, Subscription, Show.

Click ‘Subscription’, and you’ll be prompted for frequency, time, rowsn and
recipients.

The one caveat here is that it’s possible to add a subscription to a person
or group that they can’t un-subscribe from, so be courteous about that.

–BartonOn Wed, Nov 23, 2016 at 4:56 PM, Alex Hall ahall@autodist.com wrote:

Hi all,
I know RT can automatically email dashboards to specific users. I’ve just
not sure how to set this up. I found one list of dashboards where a
"subscription" column was present in the table, but it only listed a
single, global dashboard and not those for a given user. I’ve been through
users and settings, but didn’t find it. This must be obvious, but where
would I tell users to go to set up subscriptions to their custom
dashboards? I just want certain users to get emails once a day with the
content of a specific saved search. Thanks!


Alex Hall
Automatic Distributors, IT department
ahall@autodist.com


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