How is everyone dealing with their standard corporate email legal
disclaimers on ticket replies?
I’m wondering if we should be including it with every reply, just the
auto response or just in the first reply. Or if we can just include t as
an attachment automatically to keep the email thread clear off junk.
Thanks,
Alex Young
boilerplates in email havent been too huge a problem for us.
if i had to find a way to add boilerplates to RT, i would add a second
transport in my postfix designed to omit plates as they end up in RT, and
simply add the boilerplate as a login message at start of RT only.On Tue, 11 Nov 2008, Alex Young wrote:
Date: Tue, 11 Nov 2008 17:11:39 -0000
From: Alex Young alexyoung@scoutsolutions.co.uk
To: RT Users RT-Users@lists.bestpractical.com
Subject: [rt-users] Email signature disclaimersHow is everyone dealing with their standard corporate email legal
disclaimers on ticket replies?I’m wondering if we should be including it with every reply, just the
auto response or just in the first reply. Or if we can just include t as
an attachment automatically to keep the email thread clear off junk.Thanks,
Alex Young
nimbius@sdf.lonestar.org
SDF Public Access UNIX System - http://sdf.lonestar.org
Your mta should handle that
Not rt-----Original Message-----
From: “Alex Young” alexyoung@scoutsolutions.co.uk
Date: Tue, 11 Nov 2008 17:11:39
To: RT UsersRT-Users@lists.bestpractical.com
Subject: [rt-users] Email signature disclaimers
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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How is everyone dealing with their standard corporate email legal
disclaimers on ticket replies?
MTA? (should work for normal emails too)
I personally hate them 
They have no other legal value than make
stupid people scared to sue for whatever reason. At least in most
European countries that is the case. But then, people sue other people
much less for stupid reasons than other side of the Atlantic
How is everyone dealing with their standard corporate email legal
disclaimers on ticket replies?
Refuse to give to give them any thought. They’re worse than shrink-wrap
licenses. A screen of BS for a 2 line response about how to fix a bug,
brilliant!
Although if you are truly paranoid/trying to cover your ass, you could
require a click through agreement to access a web view of the ticket,
and have all notifications simply provide a URL to the latest transaction.
This would also let you monitor who (by IP/# of visitors at least) was
reading the ticket.
I personally hate them
stupid people scared to sue for whatever reason. At least in most
European countries that is the case. But then, people sue other people
much less for stupid reasons than other side of the Atlantic
Leave Brazil out of this please.
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