I am somewhat new to the Unix side of things. I have been working the last
couple of days with Sendmail and RT 3 on Mac OS X. I am trying to get
everything set up so that requests can be emailed to RT and it will create
the ticket and send the conformation email back. However, when I send the
email for a request to support@rt.mydomain.com, I get the following message
returned.
----- The following addresses had permanent fatal errors -----
“/usr/local/rt3/bin/rt-mailgate --queue general --action correspond --url
http://rt.mydomain.com/”
(reason: Can’t create output)
(expanded from: support@rt.mydomain.com)
----- Transcript of session follows -----
550 5.0.0 “/usr/local/rt3/bin/rt-mailgate --queue general --action
correspond --url http://rt.mydomain.com/”… Can’t create output
I have read through the FAQ and the Sendmail pages. I have created
/etc/smrsh and /usr/adm/sm.bin and placed a symlink to rt-mailgate thinking
this would fix the problem but it didn¹t. Any help would be greatly
appreciated.
Thanks in advance,
Jeremy Rooks
Technology Specialist
Osage County Interlocal Cooperative
207 E. Main Street
Hominy, OK 74035
918 885-2667 ext 122
918 885-6742 Fax
jrooks@ocic.k12.ok.us Personal
support@ocic.k12.ok.us Tech Support
classworks@ocic.k12.ok.us Classworks Support
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