Hi All
Is there anyway to have RT send an email to a user when a ticket has been
assigned to them? This seems like it may be some config option I’m
overlooking, or maybe it’s done via a scrip?
Thanks!
ZB
Hi All
Is there anyway to have RT send an email to a user when a ticket has been
assigned to them? This seems like it may be some config option I’m
overlooking, or maybe it’s done via a scrip?
Thanks!
ZB