To list,
I’m finding that when I create a ticket in RT via Email, it defaults the
owner to the requestor. Is that standard? can I change that behavior?
Thanks.
Kenn
LBNL
To list,
I’m finding that when I create a ticket in RT via Email, it defaults the
owner to the requestor. Is that standard? can I change that behavior?
Thanks.
Kenn
LBNL