If I create a request through the RT web interface I can have 2 or more requestors. I would like to do this with calls emailed to RT (version 2.0). Is this possible? I have tried playing with the email reply to field - but I can’t work out the syntax.
Please can someone help?
Alec Cormack
email: Alec.cormack@city-link.co.uk
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You might want to look at the enhanced-mailgate in
ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/
It would allow you to embed pseudo-headers in the message like
RT-Requestor: jane@example.com
RT-Requestor: john@sample.comOn Thu, Jul 05, 2001 at 01:21:36PM +0100, Alec Cormack wrote:
If I create a request through the RT web interface I can have 2 or more requestors. I would like to do this with calls emailed to RT (version 2.0). Is this possible? I have tried playing with the email reply to field - but I can’t work out the syntax.
Please can someone help?
Alec Cormack
email: Alec.cormack@city-link.co.uk
The information contained in this e-mail is intended only for the
individual to whom it is addressed. It may contain privileged and
confidential information. If you have received this message in
error or there are any problems, please notify the sender
immediately and delete the message from your computer. The
unauthorised use, disclosure, copying or alteration of this
message is forbidden. This message has been checked for all
known viruses by Initial City Link prior to sending.
jesse reed vincent – root@eruditorum.org – jesse@fsck.com
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