Email Bouncing

I am unable to get RT to accept email. I receive a bounce message with the error below. Here is my alias entry.
4jhelp: “|/etc/smrsh/rt-mailgate --queue Nethelp --action correspond --url http://servername.domain.com

/etc/smrsh/rt-mailgate invoked improperly

No ‘url’ provided to mail gateway!

Troy Knabe
knabe@4j.lane.edu