Email attachments corrupted

RT Users
1

when requestor send email with binary attachment (image) to RT it cannot be
seen from the webui (or anywhere else) browser either doesn’t display it or
says it’s corrupted. Files attached from webui work fine.

I have a new install of v. 3 rc3. Debian woody, Apache 1.3.28, mod_perl, Perl
5.8. MTA is Debians Exim. the needed maxsize etc. parameters are correct.

Any indication where to look for fix appreciated.

Panu

2

Panu,
Can you verify that this problem is still there in RT 3.0.0

	-jOn Tue, Mar 25, 2003 at 02:03:37PM +0100, Panu Artimo wrote:

when requestor send email with binary attachment (image) to RT it cannot be
seen from the webui (or anywhere else) browser either doesn’t display it or
says it’s corrupted. Files attached from webui work fine.

I have a new install of v. 3 rc3. Debian woody, Apache 1.3.28, mod_perl, Perl
5.8. MTA is Debians Exim. the needed maxsize etc. parameters are correct.

Any indication where to look for fix appreciated.

Panu

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3

when requestor send email with binary attachment (image) to RT it
cannot be seen from the webui (or anywhere else) browser either
doesn’t display it or says it’s corrupted. Files attached from webui
work fine.

Panu,
Can you verify that this problem is still there in RT 3.0.0

No, upgrading didn’t change anything. Mozilla says file is corrupt, and when I
download it and try to open it with Irfanview I get:

Decode error. Not a JPEG file: starts with 0xc3 0xbf.

Panu