any ideas for these?
i don’t want to have the “queue members: send copies of all correspondence”.
i want that users have manipulate rights to the queue.
but i want that two queue members gets mailed with all correspondence, is that
possible in any way?
Right now, the only thing I can suggest is not setting email addreses for
those queue members whom you don’t want to get any mail.
I did just that; left email box empty. Then when user sends reply to requestor
no mail gets sent! I think there must be some validity check of email address
somewhere in RT?
And another thing is that when sending mail to addresses which have “" in it
doesn’t get sended. I know it’s not RFC, but for example most hotmail-addresses
have "” in their addresses.when sending to address first_last@hotmail.com RT thinks it’s:
last@hotmail.com
Riku