Eliminting almost all email noitifications

OK, I have a request… Most of my RT users are getting overwhelmed by
emails.

I’d like to eliminate all outgoing emails except when the sender uses the
“One Time AdminCC” email line. An email always gets sent to the One Time
AdminCC. The only other email is on Owner change to notify the new owner
of their ticket.

What scrips to I turn off? And do I turn them off by picking the ‘-’ action?

Thanks,

–Yan

My daughter is racing a triathlon to raise money for her swim club. Want
to help?

http://akari.seiner.com

Yan,

All you have to do is change the stage to “Disable”.

Kenn
LBNLOn Mon, Jun 6, 2011 at 2:49 PM, Yan Seiner yan@seiner.com wrote:

OK, I have a request… Most of my RT users are getting overwhelmed by
emails.

I’d like to eliminate all outgoing emails except when the sender uses the
“One Time AdminCC” email line. An email always gets sent to the One Time
AdminCC. The only other email is on Owner change to notify the new owner
of their ticket.

What scrips to I turn off? And do I turn them off by picking the ‘-’
action?

Thanks,

–Yan


My daughter is racing a triathlon to raise money for her swim club. Want
to help?

http://akari.seiner.com