Can someone please tell me if you can edit RT’s default keywords (such as
the STATUS) and where you would do that?
I can’t find any documentation or resources on this.
Thanks,
Paul Harding
CustomerCare Manager, WorkplaceIQ
Can someone please tell me if you can edit RT’s default keywords (such as
the STATUS) and where you would do that?
I can’t find any documentation or resources on this.
Thanks,
Paul Harding
CustomerCare Manager, WorkplaceIQ