Editable Text

There seems to be an odd issue this this.

Create two tickets, 1001 and 1002.
Add “Depends on: 1001” to 1002.
Search for them both. and click “Editable Text”

===Update-Ticket: 1001
Queue: Test Queue
Status: open
UpdateType: correspond

Children:
DependedOnBy:
DependsOn:
Parents:
ReferredToBy:
RefersTo:

===Update-Ticket: 1002
Queue: Test Queue
Status: new
UpdateType: correspond

Children:
DependedOnBy: 1002
DependsOn: 1001
Parents:
ReferredToBy:
RefersTo:

Although when you show ticket 1001 it says:

Depends on: (Create)
Depended on by: (Create)
* 1002: (Nobody) TEST [new]
Parents: (Create)
Children: (Create)
Refers to: (Create)
Referred to by: (Create)

Display ticket 1002:

Depends on: (Create)
* 1001: (Nobody) TEST [open]
Depended on by: (Create)
Parents: (Create)
Children: (Create)
Refers to: (Create)
Referred to by: (Create)

-Kristian

I found your ticket in rt3.fsck.com and attached it to 3.8.4 release.On Tue, Apr 28, 2009 at 2:37 PM, Kristian Davies kristian.davies@gmail.com wrote:

There seems to be an odd issue this this.

Create two tickets, 1001 and 1002.
Add “Depends on: 1001” to 1002.
Search for them both. and click “Editable Text”

===Update-Ticket: 1001
Queue: Test Queue
Subject: TEST
Status: open
UpdateType: correspond

Children:
DependedOnBy:
DependsOn:
Parents:
ReferredToBy:
RefersTo:

===Update-Ticket: 1002
Queue: Test Queue
Subject: TEST
Status: new
UpdateType: correspond

Children:
DependedOnBy: 1002
DependsOn: 1001
Parents:
ReferredToBy:
RefersTo:

Although when you show ticket 1001 it says:

Depends on: (Create)
Depended on by: (Create)

  • 1002: (Nobody) TEST [new]
    Parents: (Create)
    Children: (Create)
    Refers to: (Create)
    Referred to by: (Create)

Display ticket 1002:

Depends on: (Create)

  • 1001: (Nobody) TEST [open]
    Depended on by: (Create)
    Parents: (Create)
    Children: (Create)
    Refers to: (Create)
    Referred to by: (Create)

-Kristian


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