I am wondering how you handle customer user creation and editing. Upon
creating a ticket with a new requester email a user is created however
non admin staff accounts cannot edit the Real Name, Email Address, or
Name fields for the new customer.
If I log in under the administrator account I can utilize the users menu
to make changes however I wouldn’t want to give everyone admin access of
Any help is much appreciated. Regards,
P. 203-876-7978 - F. 203-876-2810