When I see the list of tickets in a queue I see the result like this
So instead of the columns like this
Subject Status Queue Owner Priority
Requestors Created Told Last Updated Time Left
I like to see the colums like this
Created # Subject Priority Request State Owner Due
Here State is like the Status except the values needs to be like following
Testing, Ready to deploy, Development, Review
instead of stock values
new, open, rejected, resolved, deleted
Any help would be appreciated.
I am using RT 3.8.2 with Apache/2.2.11 (Unix) mod_ssl/2.2.11
OpenSSL/0.9.8k mod_perl/2.0.3 Perl/v5.8.8
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?