E-Mail subject is altered by comment or closing of ticket

1

Hi,

  1. Open a ticket on the WebUI
  2. E-Mail will be sent to admins
  3. Admin comments on it
  4. E-Mail will be send to creator
  5. Subject line is altered/characters are missing
    notok
    notok564×740 13.8 KB

What is going on here? Happens on a RT 4.4.2 (via apt on Ubuntu 18.04 VM) and 5.0.3 (via Docker)

2

interesting, do you have any custom scrips running? Or do you have some config values set related to the ticket subject?

3

Do you mean in this menu? Anything noticeable?

I don’t think I have config values set related to the ticket subject.

Unbenannt
Unbenannt1653×2426 221 KB