E-mail address syntax in webrt

RT Users
1

I have a semi-public user for the staff to use. They have to put in
their real e-mail addresses if they have one. There are two problems.

  1. Sometimes they put in something that is not a valid e-mail
    address. Often just their name.

  2. Sometimes they will put in a valid e-mail address, but the template
    will add a “@” at the end which converts it into an invalid e-mail
    address.

I created a default e-mail address for the staff account which should
take care of the absence of any, but I would still like to be able to
use, local inside my subnet adresses, i.e. use “josh” instead of
“josh@saratoga.lib.ny.us” since this is valid with my mail server. At
the same time I’d like to overwrite invalid addresses by checking my
users and aliases. Then eliminating anything other than
username@some.valid.domain.

Has anyone added anything like that.

BTW. I just upgraded to 1.0.5 and noticed that somehow the strings for
the aliases that passed date to the mailgate program got over
stringified and commified as well. Anyone ever have a similar experience?
I saw someone commenting on the same error message I got a while back.

i.e.
rt: “| /usr/local/rt/bin/rt-mailgate general action”
was
rt: “| “/usr/local/rt/bin/rt-mailgate” general, action”

Josh Kuperman
josh@saratoga.lib.ny.us