Hi Guys,
I am running RT 3.6.4 and I have a very simple question.
Is it possible to supply dynamic content in an users signature?
i.e. we want to be able to put a link to a website in the users
signature that will link to a page that creates a feedback response and
we want to be able to include the relevant ticket number in the
signature as in:
"We value your opinion and we would like to hear about your experience
with our Support department. Please click <> to submit feedback
on this support ticket.
Where <> would be something like
http://www.website.com/ticketfeedback?id=123456 (where 123456 would be
the number of the RT ticket)?
Any help would be greatly appreciated.
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