RT 3.8.1 - I am trying to write a scrip that sends notification to
adminCCs when a ticket is merged. My user-defined condition is:
my $txn = $self->TransactionObj;
return 0 unless $txn->Type =~ /^AddLink$/i;
return 0 unless $txn->Field =~ /^MergedInto$/i;
… etc etc …
However it seems that merging a ticket creates two of these
transactions, and my notifications are sent twice. Suggestions?