Duplicate group names; group name case changes

Hi.

I’m using RT 3.0.0.

I guess this is a bug in RT3: it’s possible to have at least two groups
with the same name.

Another thing is that it is not possible to make case-only changes to
group names: I wanted to change ‘General’ to ‘general’. RT3 said something
like ‘illegal value’. When changing the name to something else first, it’s
ok.

Best regards,
Matthias

Matthias,

Confirming that both problems do exist.

Phil

Webmail by The Artery Studio - Your creative pulse. ™
Online @ www.arterystudio.com

Hi.

Sorry if this question has been answered somewhere already, but I have not
found anything about it.

Is there a command line program for RT3 like there was for RT2? It was
quite useful.

Regards,
Matthias

Er,

I guess I’m making a note that both problems do exist - noticed this yesterday
=) Sorry about the miscomm. It’s been a long day.

Phil

Webmail by The Artery Studio - Your creative pulse. ™
Online @ www.arterystudio.com

As has been mentioned a couple times, the developer building the command
line interface has been running very, very late, but it is coming.
Having a usable CLI is very important to us. As soon as we’ve got
something usable, we’ll make it available to the public.

-jOn Thu, Mar 27, 2003 at 07:19:26PM +0100, Matthias Juchem wrote:

Hi.

Sorry if this question has been answered somewhere already, but I have not
found anything about it.

Is there a command line program for RT3 like there was for RT2? It was
quite useful.

Regards,
Matthias


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

http://www.bestpractical.com/rt – Trouble Ticketing. Free.

  • Jesse Vincent [2003-03-27 13:28]:

As has been mentioned a couple times, the developer building the
command line interface has been running very, very late, but it is
coming.

Who is it, so we can pester them directly? :wink:

Having a usable CLI is very important to us. As soon as we’ve got
something usable, we’ll make it available to the public.

I’ve heard rumblings that this CLI is based on a more generic RPC
interface, and it sounds very cool. Are the pieces for this interface
in place already, or is this part of the pending deliverables?

(darren)

What a strange illusion it is to suppose that beauty is goodness.
– Leo Tolstoy

Having a usable CLI is very important to us. As soon as we’ve got
something usable, we’ll make it available to the public.

I’ve heard rumblings that this CLI is based on a more generic RPC
interface, and it sounds very cool. Are the pieces for this interface
in place already, or is this part of the pending deliverables?

You’ve heard right. Actually, most of the cli tool is done. It’s the
server-side RPC framework that’s still in progress.

(darren)

http://www.bestpractical.com/rt – Trouble Ticketing. Free.