Duplicate correspondence

RT Users
1

I’m surely missing something obvious here. Sorry if it’s in a doc
somewhere and I’ve missed it.

On a relatively fresh installation of RT, correspondences sent from the
webui are being registered twice for each ticket and being sent twice.

I’ve deleted all scrips and email stops going out (which is expected)
but the double correspondence added entries persist.

I’m using 2.0.9 (upgraded).

Any ideas?

Thanks,
Matt

2

are you seeing duplicate http posts for the things you’re submitting?
are you hitting reload after submitting a ticket update?On Thu, Jan 03, 2002 at 05:55:39PM -0600, Matt Disney wrote:

I’m surely missing something obvious here. Sorry if it’s in a doc
somewhere and I’ve missed it.

On a relatively fresh installation of RT, correspondences sent from the
webui are being registered twice for each ticket and being sent twice.

I’ve deleted all scrips and email stops going out (which is expected)
but the double correspondence added entries persist.

I’m using 2.0.9 (upgraded).

Any ideas?

Thanks,
Matt

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

3

Of course that was the problem! I was just testing to see if you
were paying attention! :wink:

Thanks for the help. That should have occurred to me. Like I said,
I was missing something obvious.

Matt

Jesse Vincent writes: