DueDate updater

RT Users
1

Hi,

For some time I’m looking for a scrip that update the DueDate for the ticket
when OnQueueChange action. I have like 13 queues all with different
DueDates. I found this scrip for UpdatePriority:
UpdatePriority - Request Tracker Wiki and I was trying to
modify It for my need but no luck. Also, I’m not that good in programming
either. I will appreciate if someone could give me a hand on this.

2

Hi,

For some time I’m looking for a scrip that update the DueDate for the
ticket when OnQueueChange action. I have like 13 queues all with different
DueDates. I found this scrip for UpdatePriority:
UpdatePriority - Request Tracker Wiki and I was trying to
modify It for my need but no luck. Also, I’m not that good in programming
either. I will appreciate if someone could give me a hand on this.