Koopmann, Jan-Peter wrote:
on my first rt installation I only set the default due date in a queue and new tickets automatically are assigned a default due date. But on a second box (3.4.5) this does not happen. At least not immediately. Is there something I missed?
Setting a default due date depends on the Queue settings, be sure to set
your “Requests should be due in:” field in the Queue configuration.
Has some limited information.
I must honestly say that in my configuration it doesn’t seem to work
anymore either… I recently updated to 3.6.0. and was testing just now
but there is no DueDate being set.
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