Downloading file custom fields

RT Users
1

Under RT 3.4.1, I’m having a bit of trouble getting the URL for
downloading a file stored in a file CF (“FileCustomField”). I’m able
to get the filename via:

$ticket->FirstCustomFieldValue(‘FileCustomField’)

I’m unable to figure out how to get the file’s download URL. Any help
would be appreciated.

Thank you.

  • Jason Parsons