Is there a specific set of permissions that would be needed for an unprivileged user to download attachments in a ticket? Our users can submit attachments no problem, but I have a few who indicate that they can see the file but not download it
Is there a specific set of permissions that would be needed for an unprivileged user to download attachments in a ticket? Our users can submit attachments no problem, but I have a few who indicate that they can see the file but not download it