I have created a custom scrip to notify via email requestors and CCs on correspond, however, another account that is neither requestor nor CC is receiving emails on every correspond. This account is AdminCC on all of my queues.
It seems that the Notify Action Module automatically is BCCing AdminCCs? Is that correct?
And does anybody know how to fix that? I tried creating my own action module but don’t know Perl so was totally lost.