We’re currently testing version 3.0.10. When the queue defaults are set to a
starting and “moves toward” value, are they auto advanced? If so, what
controls the rate of advancement? Pointers to relevant sections of TFM are
welcome, as I may have missed it.
TIA
DT
Dave Thacker
SysAdmin, DBA, Postmaster, Odd Jobs
Omni Hotels Reservation Center
V:402-952-6535 F:402-334-8013 M: 402-981-4613 (24/7)
[Tag suppressed for internal email]
http://download.bestpractical.com/pub/rt/contrib/3.0/rt-escalate
Use rt-escalate to “move toward” values…
A.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Dave Thacker
Sent: Thursday, June 03, 2004 7:04 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Does priority auto advance in version 3.0.10
We’re currently testing version 3.0.10. When the queue defaults are set to
a
starting and “moves toward” value, are they auto advanced? If so, what
controls the rate of advancement? Pointers to relevant sections of TFM are
welcome, as I may have missed it.
TIA
DT
Dave Thacker
SysAdmin, DBA, Postmaster, Odd Jobs
Omni Hotels Reservation Center
V:402-952-6535 F:402-334-8013 M: 402-981-4613 (24/7)
[Tag suppressed for internal email]
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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