I am working with our IT developers to customize RT. We are using 3.6.1
Logged in as the root user, I have experimented with colums displayed in
"RT at a glance".
I have deleted the locTake column displayed. If I want to now add the
column again, it is not available.
I know how to add the “id” field as a “Take” link, but the column is then
diplayed with the id number as a hyperlink, but I want it to display
"Take" as the title of the hyperlink.
Hope someone can assist.
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