Display tiff-attachments

Hello List,

we’re using RT 3.8.2.
Is there any chance to display (a preview of) tiff-attachments?
It works fine with .png, .jpg, etc… so it would be nice to see support for .tiff, too.

Kind regards,
Tom

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smime.p7s (33.3 KB)

Knaupp, Thomas wrote:

Hello List,

we’re using RT 3.8.2.
Is there any chance to display (a preview of) tiff-attachments?
It works fine with .png, .jpg, etc… so it would be nice to see support for .tiff, too.

I don’t know of any web browsers that display TIFF images; certainly not IE or
Firefox. I suppose it should be possible to internally convert the TIFF to a
browser-supported image type in a temp file and send that to the browser as a
"preview", but image conversion is very CPU expensive. You’re better off just
storing it as an image type that web browsers can display in the first place.

– ============================
Tom Lahti
BIT Statement LLC

http://www.bitstatement.net/
– ============================

Hello. You can get plugins that display TIFFs (http://www.alternatiff.com/
looks like it works in IE as well as Firefox, Opera, and Chrome) but
I agree with Thomas’ approach.
Cassandra Phillips-Sears
Office Manager
Best Practical Solutions, LLC
http://www.bestpractical.comOn Feb 20, 2009, at 12:17 PM 2/20/09, Tom Lahti wrote:

Knaupp, Thomas wrote:

Hello List,

we’re using RT 3.8.2.
Is there any chance to display (a preview of) tiff-attachments?
It works fine with .png, .jpg, etc… so it would be nice to see
support for .tiff, too.

I don’t know of any web browsers that display TIFF images; certainly
not IE or
Firefox. I suppose it should be possible to internally convert the
TIFF to a
browser-supported image type in a temp file and send that to the
browser as a
"preview", but image conversion is very CPU expensive. You’re
better off just
storing it as an image type that web browsers can display in the
first place.

– ============================
Tom Lahti
BIT Statement LLC

http://www.bitstatement.net/
– ============================


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// I don’t know of any web browsers that display TIFF images…

Safari and Konqueror do, and a bunch of less significant ones.

Still, it’s almost certainly a better use of your time to convert the
images into something with broader browser support.